Store Policy

Terms and Conditions

These terms and conditions apply to the use of the Wildwood Flowers website and, by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you should not access this Website. If you have any questions relating to these terms and conditions, please contact us in advance info@wildwoodflowers.ie

HAZARDOUS PLANT MATERIAL WARNING

Please note that some flowers and plants may be harmful or poisonous, it is a product not for consumption . In particular, your arrangement may contain foxgloves or lilies , - which are poisonous and toxic if eaten. Please do not eat and avoid contact with children and pets. Please handle flowers with gloves and wash your hands before eating or drinking (that also protects you from allergic reactions you may have to certain plant product )

Definitions

"Conditions" means these terms and conditions;
"Product" means an item displayed for sale on the Website;
"Product Description" means that part of the Website where certain terms and conditions in respect of a Product are provided;
"Users" means the users of the Website collectively;
"Personal Information" means the details provided by you;
"We/us" means Wildwood Flowers ;
"Website" means the website located at www.wildwoodflowers.ie
"You" means a user of this Website.

Use of the website

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed in accordance with these Conditions. You warrant that the Personal Information which you provide as a customer is true, accurate, current and complete in all respects. You will notify us of any changes to the Personal Information by e-mail info@wildwoodflowers.ie

Our rights

We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Privacy

As with all shopping websites, we collect personal information from you when you shop online at www.wildwoodflowers.ie

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems

The information we collect is:

Your name, so we know what to call you
Email address, so we can email you order confirmations, delivery delays, offers etc
Delivery address
Telephone number, we’ll only call if we have a delivery issue
Payment Card details, we only ask for these when you place an order – we do not keep payment card details on file after an order has been placed

We use secure server technology to ensure this information is protected to the highest standards.

Data Protection

We will never pass on your details on to a third party for marketing purposes without your permission unless our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

If you have questions about your personal data or our privacy policy, please email info@wildwoodflowers.ie

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

You place the order for your products on the Website by pressing the Continue button on the Payment page of the checkout process. Your credit or debit card will be charged at this point.
If you have provided a valid email address, we will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Wildwood Flowers
Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order

Non-acceptance of an order may be a result of one of the following:

The product you ordered being unavailable from stock.
Our inability to obtain authorisation for your payment.
The identification of a pricing or product description error.
You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English.

Description of products

Each item purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

Flowers

In the event of supply difficulties, we reserve the right to substitute goods or packaging of equal quality and value.

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

Payment Methods